We attempt to fly a message within 24 hours after receipt of the message order and mail it the next business day.
Certain weather conditions make it is unsafe for birds to fly messages. These conditions may include, but are not limited to, rain, thunderstorms, strong winds, temperature extremes and fog. During such conditions, birds are not released with messages therefore we cannot guarantee an exact delivery date.
Please allow 4 to 7 days for delivery to the shipping address.
We reserve the right to refuse any message. In general, we do not restrict message content, but we will refuse messages that we believe are threats to persons or property.
PigeonGrams are anonymous unless you place information in the message that would indicate that you are the sender.
We do not give out information about specific messages. If you, as the sender, have questions about your order, use the contact email address you supplied when the order was placed.
We keep all message content confidential. We do not sell or share the information that is entered when an order is placed. We will only send email to a supplied email address if we need to clarify information concerning an order or other order related communcation.
Any message content displayed on this site has been created by PigeonGram for display purpose.
We have only limited control of our birds and your message when it is being flown. If a message is lost, it will be reflown.
Our total liability and remedy for failure to fly a message, or the loss of a message, is the refund of the purchase price.